Although people on social networking sites typically fall victim to hack attacks the most, the hard-working people behind small e-commerce sites are not far behind when it comes to hacking and identity theft nightmares.
More than 25% of these hacks result in a loss of personal information or sensitive business data, and the cost of recovering from a data breach such as hacking averages $900,000, according to Experian.
If you run an e-commerce site, prevent hacking on your site by protecting your data and your computing environment from malicious hackers.
Threats e-Tailers Face
While data security concerns have been in the news lately with the NSA spying controversy, in reality, business owners face a wide array of threats online and offline. The NSA may not be your major concern, but common threats to prepare for include:
- Hackers. Some hackers do it to prank website owners, while others do it for the money. A successful e-tailer should be on guard against hackers, no matter their reason.
- Shared host problems. If you used a shared website host, your data could be vulnerable if someone who shares your host is attacked.
- Robbers. A thief can steal an external hard drive, laptop, or other business item that contains sensitive customer data. This information could be sold, exposing your customers’ data and causing you a headache. You can use a home security system to protect business data and alert you immediately to any problems.
Here are some other things you can do to protect yourself:
- Follow e-commerce best practices to safeguard your website. This will give customers peace of mind that their data is protected. Invest in a regular, automated backup, either by choosing a cloud vendor or automating a hard disk backup. This allows you to restore your site, should anything go wrong.
- Set up a firewall to protect your data. While a skilled hacker can bypass a firewall, an amateur hacker will be discouraged and go elsewhere.
- Install an alert system to look for suspicious activity, such as multiple orders placed by the same person (Clicky or Woopra can alert your cellphone to suspicious activity on your website).
- Check what measures your web host takes to check for security, as a reputable host will also monitor your website and help protect your e-commerce store.